California- Claims Today!

Total Hrs / Order Price
1-5 $15.95
6-17 $24.95
18-24 $39.95
25-50 $49.95
51+ $49.95 + $2.00 per
additional hour over 50

Pricing based on total number of
hours in order.

Approved For:

  • Property and Casualty

Credit Hours
30

Course Type
Online

DOI Number
125038

Publisher
Affordable Educators/D&H Invest. Trust

State
California

State
State CE Requirements

CE Course Description

A claim has a huge impact on the life of an insured—as well as his insurance agent. As an agent, it’s your job to make sure your customers are informed about any gaps in coverage that may increase their exposure to risk. You’ll also need to manage that risk, to reduce the chances that a claim will occur. The fewer claims filed, the happier your customers—and your company—will be.

This course satisfies continuing education requirements for your property and casualty license. It provides you with a thorough overview of the claims management process throughout the insurance industry—and gives you insider tips and information on how to reduce the risk of a claim. With this course, you’ll be able to safeguard your company as well as your customers.

Topics covered include:

  • Claims evaluation, investigation, and management.
  • Claim prevention
  • Agent claims
  • Homeowner claims
  • Personal auto claims
  • Personal umbrella claims
  • Workers’ Comp claims
  • Life and health claims

This course is available in a convenient online format, allowing you to study on your own time without the need to conform to a classroom schedule. Receive course materials immediately—and get your test scores instantly after you’ve finished. Order this course today and get started meeting your continuing education requirements.

Required CE Hours for Renewal

  • Fire and Casualty Broker-Agent

    • 24 CE hours, including 3 hours of ethics, are required every 2 year license term regardless of years licensed.
  • Life Only Agents and/or Accident and Health Agents

    • Complete a minimum of 24 approved credit hours for that license type per each two-year license term, including 3 hours of ethics continuing education training. If the licensee solicits individuals for the sale of long-term care (LTC) insurance, beginning with the 12-month period ending in 1994, 8 of 24 hours must be in specially designated LTC courses
  • Dual Licenses

    • The CE requirement goes to the individual, not to each license held. The CE requirement can be met by taking courses approved for either license type.
  • Personal Lines Broker-Agent

    • Complete a minimum of 24 hours of CE each license term, including 3 hours of ethics continuing education training. The license term is defined as the two-year period beginning on the date the license was originally issued and ends two years later on the last day of the month that the license was originally issued
    • The Personal Lines Broker-Agent Licensee may satisfy this requirement by taking any approved fire and casualty continuing education course
  • Limited Lines Automobile Insurance Agent

    • Complete a minimum of 20 hours of CE each license term, including 3 hours of ethics continuing education training. The license term is defined as the two-year period beginning on the date the license was originally issued and ends two years later on the last day of the month that the license was originally issued.

Special Training/Education Requirements (LTC, Flood, Ethics, others)

  • Long Term Care -LTC

    • Initial LTC training requirement: Agents selling Long Term Care must complete an 8-hour state approved Long Term Care course every year for the first 4-years
    • On-going LTC training requirement:After completing the initial 8-hour training requirement, producers licensed 4 years or less must complete 8 hours of state-approved LTC training annually for the first 4 years of having their license. Producers licensed more than 4 years must complete 8 hours of state-approved LTC training in every 2-year license term.
  • Annuities

    • Initial training requirement: An approved 8 hour Annuity Training course must be completed prior to soliciting the sale of any annuity products.
    • On-going training requirement: An approved 4 hour Annuity Training Refresher course is required every renewal period thereafter.
    • These hours are part of, and not in addition to, the continuing education requirement.
  • Flood Insurance Training

    An insurance producer who sells flood insurance may satisfy the minimum training and education requirements by completing a 3-hour course related to the National Flood Insurance Program (NFIP) which was approved by CDI’s Producer Licensing Bureau’s Education Section
  • Homeowners Valuation

    • On or after June 27, 2011, prior to estimating the replacement value of structures or explaining the various levels of coverage under a homeowners' insurance policy, California resident agents and brokers who have not previously completed the homeowners' insurance valuation training, must do so. Completion of this course will fully meet the training requirements.
    • The training requirement is part of, and not in addition to, the agents and brokers’ continuing education requirements.

How are Hours Reported

In California, we report to the DOI within one business day (except holidays, reporting will be done on next business day). The department recognizes the date you passed/completed the exam as the date of completion. It is not based upon the day we report the hours to them

License Term

  • Fire and Casualty, Life and Health, Limited Lines: Last day of the month the license was issued in every 2 years. For example, Licensed on May 15th, 2010 your renewal date would be May 31st, 2012.
  • Personal Lines:
    • License term is the last day of the license issuance month renewed every 2 years.
  • Independent and Public Adjuster:
    • Before 1/1/11 license is renewed every even year on 5/31 and AFTER 1/1/11 license is renewed last day of license issuance month every 2 years

Course Type approved for Continuing Education

  • Online courses
  • Independent Self-study
  • Classroom Study

Final Exam

  • Non-Monitored Open Book Exam
  • Must answer at least 70% of the questions correct to pass. There is an unlimited amount of retakes.

Repeating Courses

  • A course may not be taken for credit more than once within a 2 year license term. Within the first 4 years of selling LTC products, producers may only repeat a LTC course every 24 months from the original course completion date.

Carry Over Hours

  • Hours may be carried over to the next year. Excess hours from an approved Ethics, Annuity or LTC course are carried over as a general credit only.

State Insurance Department

California Department of Insurance
320 Capitol Mall
Sacramento, CA 95814-4309

(800) 967-9331 or (916) 322-3555
www.insurance.ca.gov